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Member Services: 1-800-838-8271 TTY: 711

To enroll by phone call: 1-800-838-5914

Members: A friendly reminder to schedule your flu shot if you have not already done so. Call your doctor to make an appointment.
Providers: We are excited to announce the launch of our new Provider Portal. For access, please fill out our web portal application here.
CORONAVIRUS/COVID-19: Access important information and updates
Members: You can now sign up for the member portal and access your healthcare data.
CORONAVIRUS/COVID-19: Access important information and updates
Members: You can now sign up for the member portal and access your healthcare data.
Providers: We are excited to announce the launch of our new Provider Portal. For access, please fill out our web portal application here.
Enroll
CORONAVIRUS/COVID-19: Access important information and updates
Members: You can now sign up for the member portal and access your healthcare data.
Providers: We are excited to announce the launch of our new Provider Portal. For access, please fill out our web portal application here.

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Provider Directory

2023

 

For an updated listing of pharmacies go to the Pharmacy Finder.

For an updated listing of providers go to the Provider Look Up tool.

To read PDFs, you will need Adobe Acrobat Reader. You can download here.

HOURS OF OPERATION

Member service hours:

April 1 – September 30 6:00 A.M. – 8:00 P.M. PST
Monday – Friday (except holidays)

October 1 – March 31 6:00 A.M. – 8:00 P.M. PST
Monday – Sunday (except holidays)

ADDRESS

Imperial Insurance Companies, Inc.
PO BOX 60874
Pasadena, CA 91116

PHONE

1-800-838-8271

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